How Senior Living Facilities Can Enhance Resident Care with CRM Software As the senior living industry continues to expand, so does the need for efficient systems to manage resident care and streamline operations. CRM software specifically designed for senior living facilities offers a range of benefits, from improving communication to enhancing overall resident satisfaction. In this post, we’ll dive into how CRM software can transform senior...
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The digital landscape is reshaping industries globally—and healthcare is no exception. Senior living facilities, home health providers, and wellness industries are all adopting customer relationship management (CRM) tools and advanced cloud-based technologies to provide seamless care. These tools not only improve client satisfaction but also enhance operational efficiency, bridging the gap between businesses and the communities they serve. In this article, we explore how technology, including...
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“Nothing happens in business until something gets sold,” said Thomas Watson, the visionary CEO of IBM. In today’s market, this is truer than ever. Every dollar in your sales and marketing budget is under scrutiny. Essential tools like CRM systems, marketing automation, video email, and property tracking are crucial but often come with high costs and hassles. But what if there was a better way? Imagine having...
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Do you know what managers say are their number one issue? (You'll have to watch my daughter's video to find out!)If you want to learn exactly how you can apply those factors in your community and company, click the link to book a one-on-one Executive Strategy Session with me. And I'll see you on the other side.Here to help you get more move-ins faster, more affordably, and with less manual...
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I once had a boss who gave me a mug that read, “Denial is not a river in Egypt.” Pretty clever pun...
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It's not because they make the best burgers. Or even the best fries (although some may debate that!) I submit to you that McDonalds is the biggest food chain in the world partly because they have NAILED their processes. Case in point: McDonalds Fries No matter where you go in the world, night or day, no matter what language they speak…McDonalds fries are always the same. They are...
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In February 2024, Google and Yahoo will introduce new measures to prevent spam. Failure to meet these requirements means your emails will not reach the recipient's inbox. Here's how to ensure your emails pass these checks: Verify Your Email Authentication Systems: To guarantee the delivery of your emails to Gmail and Yahoo users, make sure you have configured all three email authentication systems. Typically, you set...
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An effective Customer Relationship Management (CRM) system is so much more than an admin tool; it's your secret weapon for attracting leads, automating your marketing game, and converting prospects into happy residents. In this blog, we'll dive into the must-have components that make a Senior Living CRM shine when it comes to managing leads, automating marketing, and sealing the deal with future residents. Lead Management Funnels A...
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Looking to take full of advantage of Referral Partner Relationships? Referrals are the most effective way to get new leads. Prospects who are referred to you are more likely to become residents/clients, have a faster conversion rate, and cost you less than any other "cold" leads. But referral marketing takes effort and time to build relationships and cultivate a flow of leads. If you want...
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Do you need to “tighten your belt”? Streamline for efficiency? Get more stuff done with less? Increase new clients and revenue? If so, your best friend is Automation. Automate mundane tasks. Automate process. Remove friction. Minimize human error. Eliminate gaps in follow up. Maximize your sales conversion rates. Sell more…faster, easier, and with less manual work. Just for grins and giggles, we asked Chat GPT what the advantages of...
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How to Survive and Thrive through Crisis.
What senior living providers are (and should be) doing to get through this crisis.
